Point features will cure tablet headaches

Tablet computers are remarkable additions to the computing space and are devices that are likely to change the technology landscape forever; however, their infiltration into the enterprise IT environment is a headache for most IT managers.
That’s because, aside from the changes IT managers need to make to their security posture in order for these devices to be considered safe, there’s a number of infrastructural changes that need to be effected before executives and other knowledge workers can use their tablet computers meaningfully.
“And often it’s simple challenges, like the inability for file shares to be accessible to tablet computer users, or for corporate e-mail to be shared with tablet users due them not adhering to the same standards,” says Adrian Delport, HP IPG GM at Tarsus Technologies.
Solving these individual niggles is less of a hassle than one would think, however.
“Instead of listing all of the challenges faced and then attempting to deal with them as one project, IT managers should deal with the various issues as they arise,” Delport says.
This way, Delport adds, IT managers have some way of dealing with the changes tablet computing brings, while at the same time remaining aware of the fact that the tablet market – because of its immaturity – is in a state of constant change anyway.
Delport says that a perfect example of a fix that companies should be jumping on straight away is HP’s innovation around e-printing and how successfully this has been brought into the enterprise sector.
“Printing from a tablet or cloud-enabled smartphone has always been a challenge, and because of this, it wasn’t uncommon to see a tablet user e-mailing a document to a colleague to print for them. But, with HP’s e-printing solution, that has changed,” says Delport.
“Users simply install an application on their smartphone or tablet, activate it within their enterprise, search for network printers in their vicinity and send documents to be printed. If their smartphone or tablet isn’t supported, they can always fall back on the built-in e-mail-to-print feature that works on virtually any Internet-enabled device,” Delport says.
In this case, users’ e-mail addresses will have to be approved by a central policy that allows them access to e-mail-to-print functionality.
Supported file formats include Microsoft Word documents, Excel spreadsheets, PowerPoint presentations, Adobe PDF files, Image files, HTML files, text and rich text files, and XPS documents.
“And it’s surprising just how much of a difference such a feature makes in the business environment,” he says.
Ultimately, Delport says the tablet revolution is upon users, and a great deal more will have to change over the coming years.
“As long as vendors continue innovating and companies remain receptive to those innovations, it will be fine,” he concludes.

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Tarsus Technology Group (TTG), formerly MB Technologies (MBT), has been one of the leaders in Southern African technology landscape since 1985. TTG offers its customers the highest quality products, solutions and professional services including supply chain optimisation, cloud-based solutions, IT security services, compliant disposal of IT goods and electronic goods.

Group companies include Tarsus Distribution, Tarsus SecureData, Tarsus On Demand, Tarsus Emerging Markets, Tarsus Dispose-IT, Printacom and GAAP.

The Group aims to add value not only to its customers but to its larger community and stakeholders. It focusses on being a useful and productive corporate citizen through its flexibility, adaptability, expert customer and technology insight, skill-sets, successful track record and an ongoing and unwavering commitment to the channel model.

TTG is majority black-owned and more than 30% black women-owned and is currently undergoing a BBBEE audit with a projected level 4 as measured under the new ICT Charter.

Tarsus Technology Group’s head office is situated in Johannesburg with branches in the Western Cape, KwaZulu-Natal, Eastern Cape, Mpumalanga and the Free State. TTG has an African footprint with branches in Namibia, Botswana, and with representation in Zambia, Zimbabwe, Malawi and Mozambique.

More information about the Tarsus Technology Group is available at: http://www.tarsus.co.za.

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